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12369 - Environmental Protection Hotline

2015/4/1 15:56:57

12369 is the environmental protection hotline across China, supervised by the Ministry of Environmental Protection.


Any citizen, legal person or organization can dial the number to report on environmental pollution or ecological destruction issues. The environmental protection department will respond to calls according to the law. This hotline should strengthen standardized environmental protection, and protect the legitimate environmental rights and interests of the public.


Environmental hotline 12369 is available 24/7. Once a national or local law enforcement team receive a report, they will send staff to check onsite with timely processing according to the environmental law. This service is open for public oversight and giving feedback on their work.


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